Basket
Items: 0
Total: $0.00 
Additional Options

Frequestly Asked Questions & General Help




You can contact us in a number of ways:


Post and Phone:

UK, Europe and the Rest Of the World
Backstreet Intl Merchandise
Gate B, St George`s House
Cape Road
Warwick, CV34 5DJ
United Kingdom
Tel: +44 (0) 207 428 1799

North America
Backstreet Intl Merchandise
1265 Sunrise Highway
Suite 102
Bay Shore NY, 11706
United States of America
Tel: +1 (631) 665 5058


Out shipping charges are based on location, item weight and quantity. If you order multiples of the same product type then the first item will be charged at full shipping price the following items of that type will be charged at half the shipping price.


WE WILL CHARGE YOUR CARD AS SOON AS YOU HAVE SUBMITTED YOUR ORDER


As we offer the largest selection of music merchandise on the internet, we are constantly being asked if a product is in stock or how soon it will be available.

When you submit your order, your credit card will be charged immediately, so please e-mail customerservices@bsimerch.com with your order number and we will be able to give you more information on a expected delivery date for your order.


Customers have a cooling off period in which they can withdraw from the contract for any reason. The cooling off period begins as soon as the order has been made, and ends 7 days after the receipt of the goods.

Customers have the right to cancel the contract at any time up to 7 working days starting the day after delivery for unwanted goods.

Goods will be refunded or exchanged for different sizes/designs/products (providing they are the same price as the goods being returned), as long as we are informed of the action required by the customer/receive the items within the timeframe stated above.

Please send returns to one of the addresses below (unless you have been informed that you will be sent pre-paid packaging in which you can return the goods). You must include a note stating your name, order number, email address and what action you require us to take. You will be notified via email when we receive the goods) and no action will be taken by us until then.

Returns & Refunds
UK, Europe and the Rest Of the World
Backstreet Intl Merchandise
Gate B, St George`s House
Cape Road
Warwick, CV34 5DJ
United Kingdom
Tel: +44 (0) 207 428 1799

Returns & Refunds
North America
Backstreet Intl Merchandise
1265 Sunrise Highway
Suite 102
Bay Shore NY, 11706
United States of America
Tel: +1 (631) 665 5058


As we offer a global service many customers ask about product sizes, we have put together this size guide to help you in any enquiries you may have.

All sizes are listed as best possibly describes their dimensions, but please be aware that all measurements are still only approximations and can vary depending on the t-shirt brand used.

Below is a list of sizes that are used on our site and the closest possible measurements in UK & US sizes


  UK US UK US
Men's Sizes: Inches Centimetres
Small: 36-38 18/19 92-98 46/49
Medium: 38-40 19/20 98-102 49/51
Large: 40-42 20/21 102-108 51/54
Extra Large: 44-46 22/23 112-118 56/59
XX Large: 46-48 23/24 118-122 59/61
 
  UK US UK US UK US
Women's Sizes:     Inches Centimetres
Small: 8/10 4/6 32 16 82 41
Medium: 10/12 6/8 34 17 88 44
Large: 12/14 8/10 36 18 92 46
Extra Large: 14/16 10/12 38 19 98 49
 
Youth Sizes: Age   Inches  
Youth small 5/6 yr old   28”  
Youth medium 7/8 yr old   32”  
Youth large 9 – 11 yr old   36”  
Youth extra large 12 – 13 yr old   38”  

Please note that women's shirts may be supplied either as a fitted shirt or as a youth sized shirt depending upon the supplier. Fitted shirts (also known as "skinny fit") will be shaped while youth sizes are cut in the same way as men's t-shirts but are shorter from neck to hem. If you would like to know which style your t-shirt will be please contact us at customerservices@bsimerch.com


Your personal information will only be used for billing and shipping reasons. If you have selected to receive marketing and offers then you will receive an e-mail newsletter informing you of new products and artists. We don’t store credit card details on our server. All this information is passed to our merchant payment provider and we never have access to your full credit card details for better security both for you and for our company.


Time is formatted to GMT

Date is formatted as DD/MM/YYYY or DD/MMM/YYYY


If you are having problems storing your cart data or checking out, you might need to add the following domain as a trusted site in your web browsers privacy tab.

  • backstreet-merch.com
If you are unfamiliar with allowing a website to use cookies then you can follow these graphical steps. This will allow the website you are using to add items to the shopping cart as you will not be able to proceed without this feature.

The most popular browser used for this website is Internet Explorer so the following graphical steps are created using that browser.

Step 1

Select your browsers internet options.


Step 2

Select the browsers Privacy tab.


Step 3

At the bottom of this panel you will see a section titled "Web Sites" select the "Edit" input button.


Step 4

In the editable area add the two domain names listed above excluding www. suffixes to represent the graphical window below.


Privacy Policy Terms & Conditions Contact Us Help & FAQs Size Guide Shipping Zones & Prices Returns
 
SecurityMetrics Credit Card Safe